Corporate Customisation v2

Corporate gifting

Corporate gifts and co-branded bags people actually use

We put your logo on Troubadour's most-loved products, embroidered, previewed before you order, and delivered to your door. Discounts apply automatically from 10 units. Blank orders ship in 2 to 3 business days.

Get started See how it works

At Troubadour, we put your brand on bags built to move with ambitious people, for the office, the airport, and everything in between. Our co-branded backpacks and accessories combine lightweight comfort, technical performance, and purposeful sustainability. Volume pricing is published on every product and applied automatically from 10 units, and blank orders ship in 2 to 3 business days.

Why Troubadour

What you get when you work with us

Bags people are proud to carry

Products recognised by Wirecutter, GQ, and Forbes, and guaranteed for five years, logo included.

A simple, fast process

Preview your logo online, approve a proof, and receive your order within three weeks of approval.

Branding that feels refined

Embroidery at exact size and placement, previewed before a single unit is made.

A dedicated account manager

One person who knows your order, your artwork, and your deadline, from first proof to delivery.

How it works

From order to delivery

No forms, no quotes to chase. Order online and pricing applies automatically.

Order online

Pick your products, upload your logo, and preview it live. Volume pricing applies in the cart from 10 units.

Receive your proof

Your logo on the product at exact size and placement, within days of ordering.

Approve it

One click. Nothing is stitched before your sign-off.

Delivered, tracked

Made, checked, and dispatched within three weeks of approval.

Customisation

Your logo, embroidered

Embroidery

Your logo stitched into the fabric: raised, textured, and quietly premium, with the depth only thread gives. As durable as the bag itself, so it looks as considered in year five as on day one. Set it up online, from $20 per bag, on orders of 10 units or more per style.

Customise now

Embroidery is $20 per bag, from 10 units, and can be set up online. Prefer them blank? Every product can be ordered uncustomised and ships in 2 to 3 business days.

Pricing

Published, and applied automatically

Discounts increase with volume and apply in the cart. Nothing here needs quoting.

Volume discount

Per style, applied automatically at checkout.

Order quantity	Discount
10 to 99 units	15%
100 to 499 units	20%
500 units or more	25%

Customisation, shipping, and payment

The costs that sit alongside the product price.

Embroidery, per bag$20
Shipping, per order$15
Each additional delivery address$5
PaymentCard, ACH,
or bank transfer

Volume pricing and embroidery both begin at 10 units per style. Payment is taken in advance, and production and dispatch begin once it has cleared.

The collection

Your logo, on bags built to last

Considered, and built to last. Explore the full customisation collection to add your logo.

Loading the customisation collection.

Shop the customisation collection

Guidance

Choosing a gift that gets used

How to choose the right corporate gift

The best corporate gifts reflect your brand's commitment to quality, sustainability, and purpose. A premium backpack is built for durability and designed to go from the office to the airport to the weekend. Crafted from eco-friendly materials and finished with elevated branding, it is a practical, long-lasting gift that strengthens relationships and showcases a culture focused on quality.

Why premium bags beat standard swag

Premium gifts deliver lasting value, unlike standard swag that is often forgotten. Our co-branded backpacks are built for daily use, combining durability, modern design, and sustainable craftsmanship. By choosing gifts that people actually carry, your brand makes a stronger impression every single day.

Questions

Everything you might want to know

Getting started

Which products can be customised?

Every product in the range can carry your logo. Volume pricing and customisation both begin at 10 units per style. Single units are available at retail pricing at any time, with no minimum.

What are the order minimums?

Volume pricing and customisation apply from 10 units per style. Below that, products are available individually at retail pricing, which is the easiest way to try one first.

Can I order a sample?

Yes. For a blank sample, order a single bag and it ships in 2 to 3 business days. For a customised sample carrying your logo, ask your account manager and we will arrange one.

Can the products be white-labelled, with Troubadour branding removed?

Troubadour branding on our products is deliberately minimal. Removing it entirely is considered case by case, and your account manager can talk through what is possible for your order.

Can you ship directly to individual recipients?

Yes. We can deliver to individual recipients on your behalf. Multiple destinations are handled through a short CSV at checkout, at $5 per additional address.

Do you offer bespoke designs?

Our corporate programme centres on placing your logo on existing Troubadour products. For anything more bespoke, speak to your account manager about what is feasible.

Ordering

How do I pay?

By card or by ACH and bank transfer, in advance. Production and dispatch begin once payment has cleared.

How does pricing work?

Pricing is published on every product page and applied automatically. Discounts increase with volume: 15% from 10 units, 20% from 100, and 25% from 500. Embroidery is $20 per bag, and shipping is $15 per order plus $5 per additional destination. There are no quotes to chase.

What are the timelines?

Blank orders ship in 2 to 3 business days. Customised orders are made, checked, and dispatched within three weeks of your proof approval.

Can timelines be expedited?

Often, yes. If you are working to a fixed deadline, tell your account manager when you order and we will confirm what is achievable.

Can I change an order after placing it?

Contact your account manager as soon as you can. Blank orders can usually be amended before dispatch. Customised orders can be changed up until you approve your proof; once approved, production begins and changes may no longer be possible.

How do reorders work?

Your artwork stays on file. Repeat orders with the same logo skip the setup fee and the proofing step, and go straight into production.

Customisation

What do you need for my logo?

Vector artwork is best, as an AI, EPS, or PDF file, or a high-resolution PNG with a transparent background. Upload your file on any product page. If anything is unsuitable for embroidery, your account manager will let you know before proofing.

What is a proof, and why does it matter?

A proof shows your logo on the actual product, at exact size and placement. Nothing is stitched until you approve it, so you see precisely what you will receive before a single unit is made.

Will my logo work as embroidery?

Most logos do. Very fine detail, gradients, and long strings of small text are the exceptions, as thread cannot hold them cleanly at bag scale. Your account manager will review your artwork before proofing and tell you if anything needs simplifying.

Can I change my artwork or its placement after ordering?

Up until proof approval, yes. Tell your account manager and we will re-proof with the change. Once a proof is approved, the artwork and placement are set for that order.

Do you offer gift notes or inserts?

Yes. We can include a printed note or insert with each order at no charge; share your wording with your account manager.

Might you feature our finished order in your marketing?

Only with your permission. We may photograph finished work and feature it in our marketing, but we will always ask first, and we will never share your artwork without consent.

Shipping and guarantee

How much is shipping?

Shipping is $15 per order. If your order is going to more than one address, each additional destination is $5.

Can customised orders ship on our own carrier account?

No. Customised orders ship from us and cannot go out on a customer shipping account. Blank orders from our warehouse can ship on your account on request.

Can you ship to multiple locations?

Yes. Tick the box at checkout and we will send a short CSV template for your destinations. Additional destinations are $5 each.

Can I change a delivery address after paying?

Contact your account manager quickly. We can usually update an address before dispatch, but not once an order has shipped.

What happens if a package is lost in transit?

Contact your account manager and we will work with the carrier to trace and resolve it.

Do you ship to P.O. boxes?

Not for UPS shipments. If your order is going via UPS, please provide a street address.

Where do you ship?

The United States and the United Kingdom.

How does customisation work for UK orders?

For customised orders delivered in the UK, we work with our named customisation partner, who handles artwork, proofing, and decoration. We are glad to make the introduction.

Can I cancel or return a customised order?

Customised orders are made to your specification and cannot be cancelled or returned once your proof is approved. This is why nothing is produced before you sign off.

Does the guarantee cover customised products?

Yes. Every Troubadour product is guaranteed against manufacturing faults for five years, and that cover includes your logo.

Get started

Browse the collection, upload your artwork, and preview your logo before you order. Volume pricing applies automatically from 10 units.